Danielle Stenger has 1 News online.
The Northwest Columbus, Ohio, apartment community, Harvard Square Apartments, has garnered “Superior” ratings from SatisFacts Research. SatisFacts is a resident relationship management company that performs independent third-party research for millions of properties around the country.
Harvard Square is located in Northwest Columbus near Ohio State University, James Cancer Hospital, OSU Wexner Medical Center, and Riverside Hospital. Popular among long-term residents, visiting professionals, and traveling medical staff, Harvard Square caters to those needing a “no-worries” living experience. It’s more than just the location that has residents buzzing. The apartments include an open, fully furnished kitchen with plenty of storage. Residents enjoy free automated rental payments, wireless Internet, a sparkling swimming pool, a scenic view of a wooded ravine, and ample street parking.
According to SatisFacts, Harvard Square’s management has proactively worked with residents year after year to address the issues raised in annual resident surveys to make a difference.
The Harvard Square management team is committed to resident feedback. Since earning a 4.00 on a 5.0 scale, resident retention and renewal have increased dramatically. General resident satisfaction continues to rise as the management team and residents maintain this feedback-style interaction.
“Online rating sites can be littered with false reviews from competitors and reputation management companies. It’s hard for people to know what to believe. We value the true opinions of the people who live at Harvard Square. SatisFacts allows us to hear what they have to say.” says Danielle Stenger, Harvard Square Property Manager.
To get results, SatisFacts utilizes a five-point satisfaction rating scale in its surveys. “Superior” satisfaction awards are achieved when the overall score for how residents rate the staff and community fall between 4.00 and 4.49 on the five-point scale. Harvard Square Apartments fell into the elite category of “Superior” resident satisfaction.
Harvard Square Apartments offer high quality customer service and an abundance of amenities. According to the research team at SatisFacts, taking care of residents and providing open doors for communication is a beneficial experience for everyone involved.
Harvard Square Apartments are located at 4438 Mobile Dr., Columbus, OH 43220. Call (866) 809-8538 for more information on amenities and availability or visit http://www.harvardsquareapts.com/.