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In these changing times, operational excellence acts as a strategic differentiator. It positions the bank as an execution leader in balancing service quality and effectiveness with cost of delivery by alignment and optimization of its organization, processes, technology and partnerships.Operational excellence provides a direct channel to improving shareholder value, where thoughts and actions are perfectly positioned to deliver transformational results.
With customer expectations constantly changing in the banking sector, banks must rise to higher levels in order to sustain the changing market conditions. Fleming Gulf Conferences presents the second edition of OPEX Africa to be held on 10 - 11 April 2013 in Johannesburg. It will provide a platform for COOs, CIOs and Heads of financial operations, operational specialists to determine the importance of operational excellence across all banking processes.
Banking and financial institutions in Africa are working hard towards improving the current system by implementing new strategies, investing in latest technologies, training staff and enhancing customer experience. The highlight of this event will be marked by the involvement of COOs of various companies who will participate in the COO panel entitled, "Operational Excellence: From Banking and Beyond."
The featured panelists include Lee Francis, Chief Operating Officer at ABSA Wealth & Barclays Wealth and Investment Management; Melt van der, Chief Operating Officer for Private Clients at Spuy Standard Bank; Dave Shelly, Chief Operating Officer for Investment Banking Division at Rand Merchant Bank; Francis Dzanya, Group Chief Operating Officer at BancABC; Bevan Stratton, Chief Operating Officer: Wholesale Bank at Standard Chartered Bank (Africa) and Raj Singh, Chief Operating Officer for Chase Bank.
In only 2 days, top financial decision makers from the region will take part in changing the future of fiscal operations by brainstorming best practices and opportunities to achieve operational excellence in Africa. This is your chance to witness the 2nd edition of OPEX Africa and experience another informative event hosted by Fleming Gulf.
For more information kindly e-mail us at firstname.lastname@example.org
Fleming Gulf:Founded in 2005, Fleming Gulf is young, dynamic and has fast become one of the leading providers of business intelligence through industry specific conferences, webinars and skills enhancement training courses. Our goal is to link professionals and provide them with commercial acumen, business investment contacts and a world of opportunities. Our reach is global-spanning serving organisations in the Middle East, Asia, Africa, Europe, and as far as Latin America. Fleming Gulf delivers the most comprehensive business events by leveraging our network of industry influencers with specialist knowledge to provide organisations the winning edge that makes a difference in their decision making in today's competitive business landscape.
T: 00 971 4609 1570